Welcome to MoodCare !

Refund Policy

Thank you for choosing MoodCare for your moodcare needs. We aim to provide you with top-quality products and services. Please review our return and refund policy below:

  1. Returns: Regrettably, MoodCare does not accept returns once the product has been delivered, except in cases where the product has been damaged during shipping or if there is a quality issue.

  2. Damaged or Defective Products: Should your MoodCare product arrive damaged or with any quality concerns, please contact us immediately at support@moodcare.in. Kindly provide a clear description along with a photo, if possible, showcasing the issue. Our support team will promptly assist you in resolving the matter.

  3. Refunds: Upon assessment and confirmation of a damaged or defective product, MoodCare will initiate the process for a replacement or offer a refund, based on the situation. Refunds will be issued to the original payment method.

  4. Contact Us: For any inquiries, concerns, or issues regarding your purchase, don't hesitate to reach out to our dedicated support team at support@moodcare.in. We are committed to ensuring your satisfaction and are here to assist you.

Please note that MoodCare reserves the right to review each case individually and make decisions based on the specifics of the situation.